Drinking Water
Wilkinsburg-Penn Joint Water Authority
Contact with non emergencies: (412) 243-6200 custserv@wpjwa.com
WPJWA Hardship Program: apply through the Dollar Energy Fund at www.dollarenergy.org or call 1-888-282-6816
For information on lead line replacement program, call 412-264-8701 or email wilkpennlead@msconsultants.com
View a map of lead water lines – click Service Line Inventory
Pittsburgh Water (formerly PWSA)
Pittsburgh Water’s 24/7 Emergency Dispatch (412) 255-2423
To report general non-emergency issues email the City’s 311 Response PGH311@pittsburghpa.gov or dial 311 or 412-255-2621
Contact PGH2O Cares team for info about the Bill Discount Program, Winter Shut Off Moratorium, and Lead Service Line Replacement Reimbursement: 412-255-2457 or cares@pgh2o.com
Dealing with Flooding in your Home
Search and apply for various health and social service programs at www.compass.dhs.pa.gov or call 800-692-7462
Report urgent water or sewer issues (such as low or no water pressure, a suspected water main break, or a sewage backup) to Pittsburgh Water’s 24/7 Emergency Dispatch at 412-255-2423
Look up your home’s flood risk at www.firststreet.org. Consider a flood insurance policy, as most homeowners’ insurance doesn’t include flood damage.
Keep gutters clear and if possible, install them so they direct water away from your house. Consider having a certified plumber waterproof your basement or installing a sump pump.
Take photos of your home before any damage, and if issues occur. If your home floods, have a professional check for risks like loose wires and do not touch electrical equipment.
Learn more about what landlords and tenants can do to manage mold and moisture in rentals.
Use the CDC’s Assessment Tool to identify potential issues: NIOSH Dampness and Mold Assessment Tool
Emergency Shelter & Housing
East End Cooperative Ministry (EECM) – Men’s emergency shelter and support services
Womanspace East – Emergency housing for women and children
Allegheny Link – Countywide entry point for housing help
Food & Basic Needs
Greater Pittsburgh Community Food Bank – find food distribution sites
Community Human Services Food Pantry – local pantry with accessible hours
Jubilee Soup Kitchen – daily meals and social services
Financial Assistance
Allegheny Valley Association of Churches – emergency financial help (rent, utilities, food)
Housing Stabilization Program (HSP) – up to $3,000 for temporary housing crisis
YWCA of Greater Pittsburgh – Resource Center – emergency grants for individuals and families
Utilities Assistance
Dollar Energy Fund
Utility assistance for eligible households
Legal & Advocacy
Neighborhood Legal Services – free civil legal help
Center For Victims – crisis support and advocacy
PA 211 – Countywide referral line for any need
Need help right away? Call 2-1-1
UpstreamPgh highlights organizations we know to be reliable and accessible. This list is not exhaustive. Availability of services may change.
Learn more about our Advocate programming!
Environmental Justice
Environmental Justice
2025-26 Municipal Clean Water Infrastructure Fellowship (SRF Cohort)
2025-26 Municipal Clean Water Infrastructure Fellowship (SRF Cohort)
Environmental Justice Table
Environmental Justice Table
Negley Run Environmental Equity Study
Negley Run Environmental Equity Study
Our Water Campaign
Our Water Campaign
Negley Run Task Force
Negley Run Task Force
Urban Forestry Equity Study
Urban Forestry Equity Study
Nine Mile Run Environmental Equity Study
Nine Mile Run Environmental Equity Study
Climate Justice Collaborative
